INFORMATION & SUPPORT
Refund Policy
No payments are taken here
This microsite does not accept payments and cannot issue refunds for transactions made with another business.
Returns and commission terms
Before ordering, obtain the seller’s written cancellation, returns and refund terms, including any provisions for bespoke work. Rights may depend on the transaction and applicable law; this page does not replace those rights or the seller’s obligations.
Requesting assistance
Contact the seller that received your payment, giving your order reference and the reason for your request. For help identifying the appropriate contact, email hello@openreeltoreel.com.